Support
You are never on your own
Support
Timely, effective customer support is one of the key factors behind any company’s success.
That is why IDEANO considers updating its systems, adding new features, and fixing defects in the systems and software delivered to customers to be core responsibilities.
Follow the link above to access IDEANO’s file server, where you can find the latest software releases, firmware, product catalogs, and user guides for our systems and applications.
Please note that you need a username and password issued by IDEANO to the system administrator to use the company’s support services. The customer’s authorized representative must contact the company to obtain these credentials.